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| Payment Info |
| Payment can be made by: |
| 1. Visa Debit/Credit Card Online.
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2. Electronic checks.
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| Delivery Info |
| We send cigarettes from Europe via air mail. Parcels are delivered to their addressees by Postal Services. Our cigarettes are shipped as registered mail with confirmation of delivery. You will have to sign for the packages while receiving them. Thus, the possibility of failed deliveries is absolutely excluded. We are convinced that this delivery way will be safe and more convenient for you. |
Shipping Times and Costs:
| Countries |
Shipping Times |
Shipping Costs |
| Europe |
10-21 days |
€ 5.50/1 carton |
| Other countries |
10-21 days |
€ 5.50/1 carton |
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*In rare cases delivery can take up to 30 days |
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| Attention: |
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Dear users of AOL e-mails!
You might not be getting our Customer Support e-mails due to some reasons (you blocked our e-mail address/it is tagged as a junk mail or it is in your spam folder/ AOL is blocking your correspondent's provider from sending mail due to complaints of abuse�). Such problems affect our service because our communication can be blocked and we are not able to get in touch with you regarding your purchases. Therefore, please make sure our messages get through. Whether you have any problems with mail being delivered, we kindly advise you to follow the links listed below for further assistance:
http://postmaster.info.aol.com/faq/memberfaq.html#nomail
http://members.aol.com/adamkb/aol/mailfaq/
For more help you may contact AOL Customer support.
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| Dear Clients! |
Unfortunately we had to restrict the amount of the cartons for certain countries recently. Such situation occurred due to the taxes which you (our customers ) are forced to pay for the parcels with a certain amount of cigarettes. It was not our wish, but the compelled decision, which was accepted for your own benefit.
Here is the list of the countries which are bound to order not more than 4 cartons:
- Denmark
- Finland
- Greece
- Iceland
- Ireland
- Luxembourg
- Netherlands
- Portugal
- Spain
- United Kingdom
- Canada
Here is the list of the countries which are bound to order not more than 1 carton:
- Austria
- Belgium
- France
- Germany
- Italy
- Norway
- Sweden
- Switzerland
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| Terms and conditions |
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AGE: You must be above the age limit to allow you to smoke in the country you live.
DELIVERY: All orders will be despatched within 24 hours of order.
PROHIBITED: The tobacco products sold on this site are intended only for personal use and not for resale. The resale of any cigarettes
or tobacco purchased from Cigarettesforless.com is prohibited by law.
QUALITY: The quality of the product is to a high standard, we cannot be held responsible for variation in quality from the manufactures.
All products sold by Cigarettesforless.com are european specification
unless otherwise stated.
GUARANTEE: We want you to be totally satisfied with anything you order from us. In the case of non receipt and/or damage to the
goods Cigarettesforless.com will not authorise any refunds until a
full investigation has taken place. We are unable to complete these
actions until a period of 30 days has passed due to the post offices
tracking procedure. All orders should also be insured by your credit
card provider.
CHARGEBACK POLICY:
Taking into account the fact that our cigarettes are shipped from Europe, we would like to warn you about possible delays. We kindly ask you to get in touch with us immediately whatever problems might occur and not to cancel transactions by filing disputes with your credit card company. If there is any kind of problem we will always seek a solution resulting in either a refund or a replacement of your order.
It's worth mentioning that such unjustified measures force us to refuse future purchases from customers attempting or threatening to do so. If you place an order in our store you agree on our established policy and rules and should you have any troubles you are obliged to inform us primarily. Otherwise, disputes will be contested.
We always try to do our best to make our customers satisfied and their understanding and cooperation are deeply appreciated.
ACCEPTANCE: On confirmation of placing the order the client is accepting to be bound by our Terms and Conditions as stated above.
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| Contact us |
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| Contact us at support@cigarettesforless.com
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